Case Story - Dealt with Carpet Mold At Once
We had mold in our house and didn't even know it. We could smell something funny but couldn't figure out what was it! A friend of ours told us that it was probably mold. She had a similar experience in the past so she could recognize the nasty odor of mildew growing under our feet. We searched around the house and found a wet spot under some furniture. We needed assistance getting rid of that mold. Our friend told us that she had worked with Carpet Cleaning Redwood City and she was very pleased. The staff of this company had managed to remove mildew from her carpets and so we thought that they could remove it from our carpets, too.
I must admit that we didn't expect such immediate response
When we spoke on the phone, they promised to send their experts fast, but we never expected such quick response. They brought equipment, helped us remove the furniture and checked out the contaminated floor area meticulously. We had also called a plumber so that we will be sure that the leaking problem would stop and the carpets won't be damaged again. Everybody was working in different parts of the house and we just hoped that we wouldn't have to replace our carpets. The staff of this company reassured us that the problem did not expand yet and they could actually take care of it on the spot. This was good news, and we just had to wait and see to what extent they could fix the problem.
They assured us that mold remediation and decontamination is their expertise and we shouldn't worry, but to be honest we still were. The comforting thing was that we noticed that they were very thorough. They lifted the carpet in order to take care of the problem at the back side, too. They had these huge dehumidifiers and used their equipment to cleanup the mold. Everyone was dressed properly for the service and had us removed from the room for our own good. When they were done, we couldn't believe our luck. The whole place was perfectly cleaned. Mold had been removed and the carpet had been dried. They carried on with carpet cleaning in order to be sure the area is free of any sign of contamination and remove the bad odor completely.
Their job was amazing. They really managed to remove every sign of mold and the whole environment in the house had already changed. I must admit that odor removal was equally important to me as mildew removal. I couldn't stand the bad smell! Not only did they take care of our carpet but also of our health. We could be sick just from breathing mold and it was a great thing that we had this carpet cleaning company helping us out so fast. Their work was more than exceptional.